Terms & Conditions
Welcome to ISBA. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Product Information
We always try to provide accurate product descriptions, images, colors, sizes, and measurements. However, slight differences in color may occur due to lighting, photography, or your device screen.
2. Order Confirmation
After placing an order, our team may contact you by phone or message to confirm the order and delivery details. An order is considered confirmed only after successful confirmation.
3. Pricing & Payment
All product prices displayed on our website are subject to change without prior notice. We may update prices, offers, or promotions at any time.
For eligible products, Cash on Delivery (COD) may be available.
4. Delivery
We deliver products across Bangladesh. Delivery charges and estimated delivery times may vary depending on the delivery location and courier service.
Please ensure that your delivery address and contact number are correct when placing an order.
5. Product Availability
Products are subject to availability. In case an ordered product becomes unavailable, ISBA may contact the customer regarding an alternative product, replacement, or cancellation.
6. Exchange & Return
Customers must check the product immediately after receiving the order. Any exchange or return request must follow our Return & Exchange Policy.
Products may not be eligible for exchange or return if they have been used, washed, damaged, or altered by the customer.
7. Customer Responsibility
Customers are responsible for providing accurate contact information, delivery address, product size, and other required details while placing an order.
8. Promotional Offers
Discounts, free delivery, gifts, and other promotional offers may have specific terms and validity periods. ISBA reserves the right to modify or discontinue any promotional offer without prior notice.
9. Website Content
All content on isbabd.com, including product images, descriptions, logos, graphics, and text, is intended for ISBA's business use and may not be copied, reproduced, or used without permission.
10. Policy Changes
ISBA reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding our Terms & Conditions, please contact the ISBA Customer Support Team.
ISBA — Quality, Comfort & Style for Your Little Ones.